Monitoring has always been a crtitical feature for IT management. However, large deployments suffer from the "christmas tree" effect: lots of alarms triggering at the same time requires lots of expertise for administrators to identify the correct culprits, ignore false alarms and trigger the right countermeasure. There are systems that can perform root cause analysis of an infrastructure, but they require deep domain knowledge, which is impractical to elicit and maintain in large and fast changing deployments. Customers are continually looking to automate the identification of critical errors within enterprise scale deployments enabling faster and more accurate root cause analysis in order to facilate the decision making regarding their mitigation

Limited alternatives in this area.

RCA enabler

Montimage will put the research outcome related to root cause analysis into a product that will extend the company portfolio. The product will also be integrated into to monitoring solution of Montimage (MMT) to allow better insight on detected functional and non-functional incidents. The product tool will be called MMT-RCA and will be exploited by selling licences and by offring IT services arount it to adapt to some customers needs.

Root Cause analysis has been one of the main research threads with Montimage strategic research. The team has considerable expertise in AI extensions to RCA prior to engaging in the ENACT project.

There is a plan for the development of this technology as a separate product. It will either be proposed as a licenced solution or become integrated in the MMT product as a paid extension

Proprietary Software

KPI1: Acceptance in helping in decision making for the mitigation of detected incidents, KPI2: Inclusion in an innovation plan for future development and deployment

At the end of the project it is anticipated as TRL4 - proven in Lab. After potential transfer to Montimage development the initial plan will be TRL5 moving up the levels once validated in customer sites

Montimage monitoring solution already has a triage capability however this needs further automation to include improved RCA, including recognition of the source of a fault beyond the existing stories and determining the adapted countermeasure to perform

Will rely on explainable artificial intelligence algorithms providing thus more transparency

App Operator

The customers will be users of the MMT monitoring product and will be buying more functionality than just the RCA capability or Customers that already have different monitoring agent and have difficulties to understand to issue and how to solve them.

The target market is for IoT users who need to monitor and manage applications running in a wide number of domains. We will start with the Domains proposed in ENACT project

Emails, Flyers, Website, Social media, Industrial events, PoC

Montimage Website and ENACT distribution channel

Unavailable

Unavailable

Unavailable

Revenue is likely to be from subscription or purchase of product licencing and SaaS implementations as well as IT consulting around the product. Other sources will likely be from Montimage Partnership agreements with partner network